At Marbie Jewels, we strive to deliver your favourite jewellery safely and on time.
Order Processing • Orders are processed within 1–3 business days after payment confirmation. • Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Charges • Shipping charges are calculated dynamically at checkout according to Ekart Logistics slab pricing based on destination pincode, weight, and delivery zone. • Applicable courier and COD handling fees are displayed clearly before order confirmation.
Shipping Time • Standard delivery across India usually takes 3–7 business days, depending on your location. • Delivery timelines may vary due to festivals, public holidays, weather conditions, or courier delays.
Order Tracking • Once your order is shipped, you will receive a tracking ID via WhatsApp, SMS, or Email. • You can track your order using the tracking details provided.
Delivery • Please ensure your shipping address and contact details are accurate. • Marbie Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or Tampered Package If your package arrives damaged or appears tampered with, please record a single continuous unboxing video starting from the sealed package and continuing until the product is completely unpacked. Contact us within 24 hours of delivery with the video and your order details.
Need Help? For any questions regarding your order or shipping, feel free to contact us. 📧 Email: marbiejewels4@gmail.com 📱 WhatsApp: +91 81601 43146
Thank you for choosing Marbie Jewels. We are committed to delivering beautiful jewellery with a smooth and reliable shopping experience. ✨